Late change, cancellation, and no-show policy applies to all confirmed flat rate and time-based hourly rate reservations:
To avoid a change fee, cancellation fee, or no-show fee, the reservation(s) must be changed or cancelled in accordance with the cancellation policy noted in your email confirmation. You may either change or cancel the reservation on-line, via email email@example.com or by phone toll-free US/Canada 800.960.0232. International +1.617.630.0232.
Late change and cancellation fee equal to the rate confirmed at the time of reservation will apply unless:
The above cancellation terms represent standard policy at BostonAsapCoach and may be modified from time to time based on market, desired reservation dates and vehicle availability. All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the above.
Many of BostonAsapCoach vehicles offer passengers complimentary In-Vehicle access to WiFi. Any passengers who utilize the complimentary In-Vehicle WiFi understands and agrees that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the Internet, whether the connection to the Internet is facilitated through wired or wireless technology. These security issues range from interception of transmissions, loss of data, or the introduction of viruses or other programs that can damage your device or network.
ACCORDINGLY, ALL PASSENGERS AGREE THAT BOSTONASAPCOACH, INC., ITS SUBSIDIARIES, AFFILIATES, PARENTS, OWNERS, INVESTORS AND INSURERS WILL NOT BE LIABLE FOR ANY INTERCEPTION OF TRANSMISSIONS, LOSS OF DATA, FILE CORRUPTION, HACKING OR DAMAGE TO YOUR COMPUTER OR NETWORK THAT RESULTS FROM THE TRANSMISSION OR DOWNLOAD OF INFORMATION OR MATERIALS THROUGH THE SERVICE.
BostonAsapCoach maintains a zero-tolerance policy with regard to drug and alcohol use. We are committed to ensuring that our services and workplace remain free from the effects of drugs and alcohol in order to promote the health and safety of all our employees and customers.
If you suspect that a BostonAsapCoach employee or chauffeur is under the influence of drugs or alcohol please report this immediately by calling customer service at 800.960.0232. 24 hours a day, 7 days a week.
BostonAsapCoach provides transportation based solely upon vehicle and chauffeur availability, without regard to race, sex, color, national origin, sexual orientation, religion, gender identification, disability, age or geographic departure point or destination.
The following items are prohibited from BostonAsapCoach, its affiliates or subcontractors vehicles: alcoholic beverages, glass containers, smoking, firearms, explosives and fireworks.
Additionally in no event will BostonAsapCoach or any of its affiliates or subcontractors be liable or responsible for damages of any kind caused by any delay in performance or failure to perform, in whole or in part, any of their obligations in connection with the services, where such delay or failure is due in part to traffic, road construction, weather, strikes, government sanctioned embargo, fire, earthquake, flood, act of God, act of war or terrorism, act of any public authority or sovereign government, civil disorder, delay caused by any air or ground passenger carrier, or any other circumstances beyond the reasonable control of BostonAsapCoach, its affiliates or subcontractors.
BostonAsapCoach reserves the right to terminate your access to the Services, the Web Site, or the Mobile Application at any time without notice if we determine, in our sole discretion, that you have abused or violated any of these terms and conditions.
You are responsible for maintaining the confidentiality of any user ID and/or password provided to you by BostonAsapCoach for use in connection with the Services, the Web Site, or the Mobile Application. You are solely responsible for all activities that occur under your user ID and/or password, and you agree to notify BostonAsapCoach immediately of any unauthorized use of your user ID and/or password or any other breach of security related to the Services, the Web Site, or the Mobile Application.
BOSTONASAPCOACH WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO SAFEGUARD YOUR USER ID AND/OR PASSWORD OR TO COMPLY WITH THIS SECTION.
You are responsible for payment of any costs or expenses incurred as a result of downloading and using any Mobile Application, including any operator network and roaming charges. Please check with your service provider for details.
The Web Site and the Mobile Application, and certain content therein, the Services, and any underlying software may be protected by copyright, trademark, patent, and/or other intellectual property and proprietary rights laws and are owned (along with all proprietary rights therein, including all rights, in and to the Services, the Web Site, and the Mobile App, and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Services, the Web Site, or the Mobile Application) by BostonAsapCoach and/or its licensors. You agree that you will not copy, distribute, republish, display, post, transmit, download, or modify any content you obtain from the Services, the Web Site, or the Mobile Application, or any other BostonAsapCoach or licensor owned intellectual property without BostonAsapCoach's prior permission; provided, however, that you may download or print a copy of information from the Web Site for your use in learning about, reserving, or using the Services.
The Services, the Web Site, and the Mobile Application are provided from the United States of America and all servers that make it available reside in the United States of America. The laws of other countries may differ regarding the access and use of the Service, Web Site and Mobile Application. We make no representations regarding the legality of the Services, the Web Site, or the Mobile Application in any other country and it is your responsibility to ensure that your use complies with all applicable laws outside of the United States of America.
The Services, the Web Site, and the Mobile Application may enable you to link or connect you to use functionalities of third-party applications, services or sites that are not owned or controlled by BostonAsapCoach (“Third Party Applications”). Any Third-Party Applications are subject to the terms and conditions of the relevant third-party provider. BostonAsapCoach has no control over and is not responsible or liable for any matters relating to your dealings or transactions with such third-parties and over any third-party content, syndicated content, applications, services, sites, advertisements, links, privacy policies and/or practices of any such third-parties that may be accessible via the Services, the Web Site, or the Mobile Application. It is your responsibility to check the privacy policies and terms of service and usage of all third-party sites that you visit prior to downloading or using any such Third-Party Applications.
THE SERVICES, THE WEB SITE, THE MOBILE APPLICATION AND ANY INFORMATION PROVIDED THROUGH THE SERVICES, THE WEB SITE, OR MOBILE APPLICATION, INCLUDING ANY THIRD-PARTY APPLICATIONS OR THIRD- PARTY PROVIDED INFORMATION, ARE PROVIDED BY BOSTONASAPCOACH ON AN "AS IS" BASIS, AND NEITHER BOSTONASAPCOACH NOR ITS SUBSIDIARIES, PARTNERS, AFFILIATES, SUBCONTRACTORS OR VENDORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION OR THE INFORMATION MADE AVAILABLE BY OR THROUGH THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION. IN ADDITION, BOSTONASAPCOACH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY AND NON-STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, TITLE, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR CUSTOM OF TRADE. NEITHER BOSTONASAPCOACH NOR ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, SUBCONTRACTORS OR VENDORS WARRANTS THAT USE OF THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION ARE FREE OF VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS.
Some jurisdictions may not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
IN NO EVENT WILL BOSTONASAPCOACH AND ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, CONTRACTORS, SUBCONTRACTORS OR VENDORS, INCLUDING THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION, OR ANY WEBSITES OR THIRD PARTY APPLICATIONS LINKED TO THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION, WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER BOSTONASAPCOACH KNEW OR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BOSTONASAPCOACH'S AGGREGATE LIABLITY FOR DIRECT DAMAGES ARISING FROM OR RELATING TO THE SERVICES, THE WEB SITE, OR THE MOBILE APPLICATION (REGARDLESS OF THE CAUSE OF ACTION, WHETHER UNDER IS LIMITED TO THE GREATER OF (i) THE AMOUNT PAID BY THE USER TO BOSTONASAPCOACH FOR THE SPECIFIC SERVICE THAT IS THE SUBJECT OF THE DISPUTE OR (ii) $50. THE FOREGOING LIMITATIONS OF LIABILITY ARE CONTRACT, TORT, OR OTHER LEGAL THEORY) INDEPENDENT OF, AND SHALL APPLY REGARDLESS OF, ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR EXCLUSIVE REMEDY.
You acknowledge that BostonAsapCoach has agreed to provide the Services, the Web Site, and the Mobile Application in reliance on the exclusions of liability and disclaimers of warranty set forth herein. Some jurisdictions do not allow the limitation of incidental or consequential damages, so some of the above limitation may not apply to you.
BostonAsapCoach shall not be responsible for damages caused by delay or failure to perform, in full or in part, any of its obligations in connection with the Services, the Web Site, or the Mobile Application provided that there is due diligence in attempted performance under the circumstances and that such delay or failure is due to fire, earthquake, unusually severe weather, strikes, government sanctioned embargo, flood, act of God, act of war or terrorism, act of any public authority or sovereign government, civil disorder, delay or destruction caused by public carrier, or any other circumstance substantially beyond the control of BostonAsapCoach.
BostonAsapCoach Alerts are SMS messages that notify you about important details about reservations you book with BostonAsapCoach. These may include, but are not limited to, pre-reservation reminders, notification that your chauffeur is in route to pick you up, and notification that your chauffeur is at the requested pick-up location.
IMPORTANT NOTE: You can always control the types of notifications you would like to receive under the account settings options of your passenger profile, accessible at www.bostonasapcoach.com If you need any assistance with these settings, you may contact us via email firstname.lastname@example.org or by phone toll-free US/Canada 800.960.0232. International +1.617.630.0232.
By using the Service provided by BostonAsapCoach, you have agreed to be bound by these TERMS AND CONDITIONS, as well as the terms and conditions applicable to BostonAsapCoach chauffeured transportation services; however, you may use BostonAsapCoach’s services without subscribing to BostonAsapCoach Alerts.
If you do not agree with BostonAsapCoach’s terms and conditions, you must immediately cease using the Alert Service and contact us as provided below under SUPPORT.
Any BostonAsapCoach passenger profile with a valid mobile telephone number attached will be automatically enrolled upon set-up, unless otherwise instructed by the enroller. Any SMS notifications sent by BostonAsapCoach are for the sole purpose of providing you with important information about the Service (as described above) and are provided in compliance with all of the pertinent rules and regulations pursuant to the US TELEPHONE CONSUMER PROTECTION ACT OF 1991 and THE CAN-SPAM ACT OF 2003.
In order to subscribe, please navigate to the account settings page of your passenger profile, where you will then need to provide your mobile phone number. Please note that at this time only one mobile number may be enrolled per passenger profile.
You will then have the option to select which text message notifications you would like to receive as part of the Service. Use of any BostonAsapCoach service authorizes BostonAsapCoach to send Alerts via SMS directly to your mobile device or cellular telephone, unless you choose to opt-out.
If at any time you decide you would like to stop receiving BostonAsapCoach Alerts, you can opt-out by replying to any SMS text you receive with the word STOP from your mobile phone. You can also opt-out by visiting the account settings options of your passenger profile, accessible at Client Web Site and changing your notification preferences.
After doing so, you will receive confirmation of yours opt-out and you will no longer receive any BostonAsapCoach Alerts messages, unless you choose to opt-in or subscribe again.
Although BostonAsapCoach Alerts are complimentary depending on your text plan, you may be charged by your carrier.
Message and Data Rates May Apply.
To get help, you can request our contact information from your mobile phone at any time by texting the word SUPPORT to the number that sent you the original SMS message, or by contacting us directly by email email@example.com
By participating in the Service, you certify that you are over 18 years of age and either: (a) you are the mobile account holder, or (b) you have the mobile account holder’s permission to do so.
RELY ON SAFETY, SECURITY, CONVENIENCE AND STYLE