BostonAsapCoach value its customer's privacy and recognize the trust our customers place with us. Protecting and maintaining the privacy of your personal data is management's responsibility as well as the responsibility of every
BostonAsapCoach employee. This policy explains our privacy practices for BostonAsapCoach.com (the “Site”), and BostonAsapCoach’s mobile application (the “App”). The Site and App are operated by BostonAsapCoach, Inc.
BY USING BOSTONASAPCOACH’S SERVICES, WEB SITES, OR MOBILE APP TO OBTAIN SERVICES, (EACH AS DEFINED IN BOSTONASAPCOACH’S TERMS OF USE) YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, WHICH IS INCORPORATED INTO AND SUBJECT TO OUR TERMS OF USE. IF AN INDIVIDUAL IS USING THE SERVICES, THE WEB SITE, OR THE MOBILE APP ON BEHALF OF A BUSINESS ENTITY, WHETHER AS AN EMPLOYEE, AGENT OR CONSULTANT OF SUCH BUSINESS ENTITY, BY DOING SO, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE LEGAL CAPACITY AND AUTHORITY TO BIND SUCH BUSINESS ENTITY TO THIS PRIVACY POLICY. "YOU" SHALL REFER BOTH TO THE INDIVIDUAL ACCESSING THE SERVICES, THE WEB SITE, OR THE MOBILE APP ON BEHALF OF A BUSINESS ENTITY, IF ANY, AND ANY SUCH BUSINESS ENTITY ITSELF. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, DO NOT USE THE SERVICES, THE WEB SITE, OR THE MOBILE APP.
It is BostonAsapCoach’s policy to notify individuals about the purposes for which we collect and use information we collect, how to contact us with inquiries or complaints, the types of third parties to which we disclose information, and the choices and means available for you to limit use and disclosure.
We are providing this privacy policy to inform you about the following:
BostonAsapCoach collects the Personal Information that you provide to us through our Services, Web Site, Mobile App, our Worldwide Reservations Center, and directly through BostonAsapCoach sales employees.
Users may browse through the informational portion of our Web Site without providing us with any Personal Information. However, if you request information or materials from us, we may ask for your contact information, such as your name, email address, company name, postal address, and phone number(s). In addition, we may collect personal information from you when you send us emails or submit request for services directly to us.
To access and make reservations through the Services available at our Web Site and Mobile App, we will require you to complete a registration form. This registration form will request certain Personal Information about the Web Site or Mobile App user (“User”) and the traveler who will use our transportation services (“Client”) in the event the Client is different from the User. Certain parts of this information will be compiled into a profile maintained by BostonAsapCoach in order to, among other things, most efficiently provide the services to Clients and/or Users. Such information may include at least the following: for the User, name, address, email address, company name, home/mobile phone number and ARC or IATA number; and for the Client, name, email address, home/mobile phone number, company name, work address, home address and billing address, pick-up and drop-off information, credit card information, corporate account information, specific preferences related to the services, and in-transit itineraries.
In addition, we may use a feature of your browser called a “cookie” to identify you while you are using our Web Site. Cookies are small pieces of information stored on your hard drive, not on our Web Site. We may allow select third parties to use cookies and similar technologies to collect information about your online activities across web site and over time.
BostonAsapCoach owns the Services, the Web Site, and the Mobile App and the Personal Information collected through the Services, the Web Site, and the Mobile App. We may outsource to a third party the hosting and operation of the Web Site. However, such third parties do not and will not have any ownership interest in the Personal Information collected or any right to use the Personal Information apart from the operation of our Web Site. For Personal Information we receive from third party reservations agents, systems or centers, BostonAsapCoach owns, jointly owns, or has the appropriate licenses to use such information. Because BostonAsapCoach is not responsible for the privacy practices of third parties, you should check with the third party who initiated your reservations to determine its respective privacy policies.
Delivery of Service:
We use the Personal Information collected through our Services, Web Site, or Mobile App to administer and deliver our services. In connection with the delivery of our services, we may share the Personal Information with third-party partners or vendors who help deliver or administer the services, but they are only permitted to use the information in connection with the delivery or administration of our services. For example, we share a Client's credit card information with third-party credit card processing and fraud detection companies, but those companies are not permitted to use the credit card or Personal Information for any purpose other than to assist us to safely and securely fulfill the specific purchase transaction. We may also share Personal Information with BostonAsapCoach subsidiaries, affiliates, licensees, and subcontracted service providers who need that information to provide the services that you have requested.
Sales Promotions and Marketing:
We may use the Personal Information collected through the Services, Web Site, or Mobile App to provide you with information or newsletters related to our services, and to promote our services to your company as listed in your profile, where you have provided your consent if required under the applicable law. This may include information and promotions and marketing via email, the Mobile App, postal mail, fax or telephone calls. However, for information that we have collected through your voluntary participation in an online customer survey to obtain your suggestions or comments about BostonAsapCoach services, we use such information only for the purpose for which it was collected. We will not use such survey information for direct marketing or disclosure to other companies.
Internal Marketing Research and Reporting:
We use non-personal information on an anonymized, aggregated basis for a variety of purposes, including operating and enhancing our Services, Web Site, or Mobile App and our service delivery, internal marketing research, and management reporting. We reserve the right to use and disclose this aggregated information to third parties for any purpose. Aggregate information will not identify any one specific individual.
Cookies:
We also use pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our advertisement management partners. These files enable our partners to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with our partners. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, postal address(es), telephone number, or email address.
Transfer Due to Corporate Reorganization:
We may share, sell or transfer the Personal Information you provide to us in the event of bankruptcy, other reorganization, or the sale or transfer of a division or some or all of our corporate assets or capital stock.
You can control the content of the Personal Information we have collected by following the instructions stated below in Next Section. In addition, if you do not want to receive marketing materials or communications from us or, and do not want your contact information disclosed to third parties apart from the delivery or administration of our services, you may withdraw of allowing us to share your Personal Information for marketing materials or communications at any time during your business relationship with BostonAsapCoach.
In any event, we only share your Personal Information with third parties in limited circumstances where:
Please note that if you provide any information on your own or directly to third parties who may be linked to, or otherwise connected with, our Web Site, different rules may apply to their use or disclosure of your Personal Information. We encourage you to investigate and ask questions before disclosing information to third parties.
You can access, update, restrict, erase or transfer your Personal Information through BostonAsapCoach’s Web Site by logging into your BostonAsapCoach account through the Profile and Settings functions, on the Mobile App, by contacting us at info@bostonasapcoach.com, or by calling BostonAsapCoach’s Worldwide Reservations Center. However, for verification and security purposes, before we allow you to access, update, restrict, transfer, you may be asked to provide us certain Personal Information.
In order to service your reservation, BostonAsapCoach may share your travel and other information with certain third-party service providers. Except as provided in this Privacy Policy we are not responsible for removing your Personal Information from the records of any third party who has previously been provided with your information in accordance with this Privacy Policy; however, we will assist you in any reasonable manner associated with doing so.
BostonAsapCoach will use Personal Information to the extent necessary to deliver or administer our services, and only for the purposes for which it was originally collected, or subsequently authorized by you, in accordance with this Privacy Policy. BostonAsapCoach will take reasonable steps to ensure that your Personal Information is relevant to its intended use, current, accurate, and complete.
We have established and currently maintain security procedures to protect the confidentiality, security and integrity of your Personal Information from loss, misuse, unauthorized access, and disclosure. We use encryption, tokenization, Secure Socket Layers, and firewalls, and we implement off-line efforts to further protect this information, including updating our security practices and privacy policies, privacy and security related training, and limiting employee, agent, and subcontractor access to Personal Information to those who need to know such information to deliver or administer services. In addition, both electronic and paper records containing Personal Information are maintained in access-controlled facilities and access to the information within our secured facilities is limited to only those BostonAsapCoach associates with a legitimate need to access the information in furtherance of providing the services requested by you.
BostonAsapCoach’s headquarters is in the United States of America. By using the Services, Web Site, or Mobile App, you authorize the exportation / transfer of your Personal Information to the United States of America and its storage and use as specified above when you provide such information to us. We will store your Personal Information, in a form that permits us to identify you, for no longer than is necessary for the purpose for which the Personal Information is processed. We store your Personal Information as necessary to comply with our record retention policy, any legal obligations (which may include the duration of a pending suit, allegation, investigation or claim), resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. Otherwise, we will seek to delete your Personal Information within a reasonable timeframe upon request.
BostonAsapCoach has established internal policies and procedures to review and verify our ongoing compliance with this Privacy Policy, including an annual assessment to verify that privacy practices have been implemented as represented in this Privacy Policy. In compliance with the EU-US Privacy Shield Principles, BostonAsapCoach commits to resolve complaints about your privacy and our collection or use of your personal information. If you have any questions or concerns regarding this Privacy Policy, or if you have any complaints regarding this Privacy Policy, please first contact us at info@bostonasapcoach.com.
BostonAsapCoach has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles, it is BostonAsapCoach’s policy to contact the individual directly to resolve any concerns. In the event if you do not receive timely acknowledgment of your complaint, or if we have not addressed your complaint to your satisfaction, please contact our data representative at info@bostonasapcoach.com.
BostonAsapCoach is subject to the investigatory and enforcement power of the Federal Trade Commission with respect to claims or complaints related to this Privacy Policy. As set forth in above section, we may disclose your Personal Information in response to lawful requests related to applicable law, regulation, ordinance, public authorities, matters related national security or legal process, including government investigations.
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps:
We do not disclose personal information in exchange for payment of money, but we may disclose personal information to certain third parties that provide us with services such as helping us with advertising, fraud detection, data analysis and security, which may fall under the definition of “consideration” and be considered a “sale” under the CCPA. This includes categories listed in the chart below. If you are over the age of 16 and would like to instruct us not to sell your personal information, please contact us at info@bostonasapcoach.com. Once we receive your Do-Not-Sell request we will wait at least 12 months before asking you to reauthorize personal information sales.
During the past 12 months, we have collected the following categories of information from the listed sources, used it for the listed business purposes and shared it for a business purpose with the listed categories of third parties. The categories of information include information we collect from our website visitors, registered users, employees, vendors, suppliers and any other person that interacts with us either online or offline. Not all information is collected about all individuals. For instance, we may collect different information from applicants for employment or from vendors or from customers.
The following table summarizes our personal information collection, use, and sharing practices in the preceding 12 months since we last updated this Policy. As reflected in this table, we may share your personal information with a variety of outside entities.
| CATEGORY OF INFORMATION COLLECTED | CATEGORY OF SOURCE | BUSINESS PURPOSES* FOR COLLECTION/USE | CATEGORIES OF THIRD PARTIES RECEIVING INFORMATION FOR A BUSINESS PURPOSE |
|---|---|---|---|
| Identifiers | |||
(name, alias, postal address, email address, phone number, fax number, account name, Social Security number, unique personal identifier, IP address) |
Individuals submitting information to us; information we automatically collect from site visitors; information we may receive from third-party marketing and data partners. |
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization;
performing services for you; internal research and development; quality control. |
Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners); affiliated companies; government regulators; law enforcement;and strategically aligned businesses. |
| Sensitive Information | |||
(race, gender, ethnicity, religion) |
Employees and Individuals submitting information. |
Facilitating employment related activities and benefits for our employees; Auditing relating to transactions; performing services for you; internal research, development and quality control. |
Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners); affiliated companies with a need to know; government regulators and law enforcement. |
| Protected classification information | |||
(name with financial account, medical, health, and health insurance information, user name and password) |
Individuals submitting information; employment applications; employees. |
Auditing relating to transactions; security and fraud detection, protection and enforcement; Facilitating employment related activities; performing services for you; internal research, development and quality control. |
Service providers (such as payment processors and employee benefits partners); affiliated companies with a need to know; government regulators; and law enforcement. |
| Commercial information | |||
(transaction history, products/services purchased, obtained or considered, product preference) |
Individuals submitting information; information we automatically collect from site visitors; information we may receive from third-party marketing or data partners. |
Auditing relating to transactions;
security and fraud detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services to you; internal research, development and quality control. |
Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners); affiliated companies;government regulators, law enforcement; strategically aligned businesses. |
| Electronic network activity | |||
(browsing or search history, website interactions, advertisement interactions) |
Information automatically collected from site visitors. |
Auditing relating to transactions; security and fraud detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research, development and quality control. |
NOT SHARED |
| Audio, video or similar information | |||
(customer service calls, security monitoring) |
Individuals submitting information; information we collect for security purposes. |
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research, development and quality control. |
Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners); affiliated companies; government regulators and law enforcement; strategically aligned businesses. |
| Geolocation | |||
|
Information we automatically collect from site visitors. |
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research, development and quality control. |
Service providers (such as payment processors, mail houses, marketing partners, shipping partners, employee benefits partners); affiliated companies; government regulators and law enforcement; strategically aligned businesses. |
| Professional, educational or employment related | |||
|
Information submitted by individuals; information received from third parties in connection with vendor or employment status or applications; information we observe in connection with vendor or employment oversight. |
Auditing relating to transactions; security detection, protection and enforcement; functionality debugging/error repair; ad customization; performing services for you; internal research, development and quality control. |
Service providers (such as employee benefits partners); affiliated companies; government regulators; law enforcement; strategically aligned businesses. |
| Biometrics | |||
|
NOT COLLECTED |
NOT COLLECTED |
NOT SHARED |
| Inference from the above | |||
(preferences, characteristics, behavior, attitudes, abilities, etc.) |
Internal analytics |
Auditing relating to transactions; performing services for you; internal research, development and quality control. |
Saffiliated companies with a need to know; |
Performing services for you:
Advertising customization:
Security detection, protection and enforcement; functionality debugging, error repair:
Auditing relating to transactions, internal research and development:
Quality control:
BostonAsapCoach may amend or change this Privacy Policy at any time. We will post any revisions to this Privacy Policy on BostonAsapCoach’s Web Site. Therefore, you should review BostonAsapCoach’s Web Site periodically to ensure that you are informed of our current policies and practices. Any User or Client who provides additional Personal Information after these changes are posted will be deemed to have accepted the revised policy.
This Privacy Policy is effective and was last updated: 10-01-2022
This cookie policy (“Cookie Policy”) applies to the BostonAsapCoach, Inc. (“BostonAsapCoach”, "we" and "our").
We employ “cookies” or similar technologies. This Cookie Policy tells you about the use of Cookies and similar technologies on our web sites, applications, and other online services to which this Cookie Policy is posted, including www.bostonasapcoach, (collectively, our "Web Sites").
When you first access the Web Sites from certain jurisdictions, you will receive a message advising you that cookies and similar technologies are in use. By clicking “accept cookies”, closing the message, or continuing to use our Web Sites, you signify that you understand and agree to the use of these technologies, as described in this Cookie Policy.
You do not have to accept cookies and consent can be withdrawn at any time (see How to Control Cookies, below). You can change your browser settings to refuse or restrict cookies, and you may delete them after they have been placed on your device at any time. If you do not accept or delete our cookies, some areas of the Web Sites that you access may take more time to work, or may not function properly. Also, our use of certain Cookies may be necessary for BostonAsapCoach to fulfill your transaction.
Cookies are small files containing a string of characters that we may store on your computer or mobile device when you access the Web Sites. When you access the Web Sites again, the cookies allow us to recognize your browser. Cookies may store your preferences and other information but cannot read data off your hard disk or read cookie files created by other sites.
Cookies set by a website owner (in this case, BostonAsapCoach) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third-party cookies enable us to provide third party features or functionality through the Web Site (i.e. advertising, social media functions and analytics).
Cookies make the use of our Web Sites easier by, among other things, saving your preferences. We may also use cookies to deliver content tailored to your interests. Our cookies may enable us to relate your use of the Web Sites to Personal Information that you previously provided.
The information that we collect with cookies allows us to statistically analyze usage of the Web Sites, and to improve and customize our content and other offerings. However, we only disclose information collected with cookies to third parties on an aggregated basis without the use of any information that personally identifies you.
The specific types of first party and third party cookies placed by our Web Sites and the purposes they perform are described in the table below:
| TYPE OF COOKIES | WHO SERVE THESE COOKIES | HOW TO REFUSE | |
|---|---|---|---|
| Strictly Necessary Cookies | |||
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These are cookies that are required for the operation of our Web Sites. They include, for example, cookies that enable you to log into secure areas of our Web Sites, use a shopping cart or make use of e-billing. |
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These cookies are strictly necessary to deliver the Site and therefore cannot be refused. They can be deleted or blocked using your browser settings, however (see How to Control Cookies, below). |
|
| Performance and Functionality Cookies | |||
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These are used to recognize you when you return to our Web Sites. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region), but are non-essential to the Performance of our Web Sites. |
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These cookies can be deleted or blocked using your browser settings (see How to Control Cookies, below). |
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| Analytical or Customization Cookies | |||
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These cookies collect information about how users access and move through our Web Sites. We use this information in either aggregate form to help us to improve the way our Web Sites work, or to personalize our Web Sites to your interests. |
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These cookies can be deleted or blocked using your browser settings (see How to Control Cookies, below). Alternatively, please follow the links below to review the third party’s privacy policy or to opt-out:
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| Advertising Cookies | |||
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These cookies are used to make the advertising displayed on our Web Sites more relevant to you. These cookies prevent ads reappearing and ensure that ads are properly displayed. Certain third party cookies may track users over different web sites are will provide ads relevant to your interests. |
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These cookies can be deleted or blocked using your browser settings (see How to Control Cookies, below). Alternatively, please follow the links below to review the third party’s privacy policy or to opt-out:
|
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When you first access our Web Sites from certain jurisdictions, you will receive a message advising you that cookies and similar technologies are in use. By clicking “accept cookies”, closing the message, or continuing to access our Web Sites, you signify that you understand and agree to the use of these technologies, as described in this Cookie Policy.
You do not have to accept cookies and consent can be withdrawn at any time, although you may not be able to use certain features of our Web Sites. You can do this by clicking the appropriate opt-out provided in the cookie table above or by activating the settings on your browser that allows you to refuse all or some cookies.
Please follow the links below to helpful information for the most popular browsers:
In addition, you can exercise advertising cookie choices by visiting
As well as cookies, we use other technologies to recognize and track your use of our Web Sites. A web beacon (also known as a “tracking pixel” or “clear GIF”) is a clear graphic image (typically a one-pixel tag) that is delivered through a web browser or HTML e-mail, typically in conjunction with a cookie.
Web beacons allows us, for example, to monitor how users move from one page within our Web Sites to another, to track access to our communications, to understand whether users have come to our Web Sites from an online advertisement displayed on a third-party website, to measure how ads have been viewed and to improve site performance.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. These companies may use information about your visits to this and other web sites in order to provide relevant advertisements about goods and service that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.
Subject to applicable law, we may revise this Cookie Policy at any time and in our sole discretion. When we revise this Cookie Policy, we will post the revised version via our Web Sites and will update the date below of this Cookie
Policy. The revised Cookie Policy will be effective upon posting via our Web Sites, unless otherwise set forth therein or as otherwise required by applicable law.
This Cookie Policy is effective and was last updated: 10-01-2022
RELY ON SAFETY, SECURITY, CONVENIENCE AND STYLE