Covid-19 – Worldwide Chauffeured Transportation

COVID-19 Operating Standards

Safe and Seamless Ride Now and Always

Duty of Care remains the primary concern for BostonAsapCoach when providing our chauffeured transportation services. We have built our reputation by putting the safety and welfare of our customers and chauffeurs at the forefront of everything we do. As a global chauffeured transportation company operating in more the 500+ cities worldwide, when a potential threat, such as COVID-19 virus presents itself, we have a responsibility to act.

As the COVID-19 virus quarantine lifted globally and business worldwide began to resume operations, while still the COVID-19 virus continues to impact an increasing number of individuals, communities and families across the world, we at BostonAsapCoach understands you may be anxious about returning to a level of normalcy and have questions and concerns. To address those concerns, we want to share with you what we are doing to ensure peace of mind for those who travel with us now or in the near future. We have taken the following steps to mitigate the potential spread of the COVID-19 virus.

Vehicle Sanitization

We are cleaning and disinfecting our vehicles multiple times each day, including between all passenger changes.

Safe and Clean Vehicles

Enacted new emergency standards for vehicle cleanliness and disinfection protocols increased to multiple times per day, at a minimum between each passenger change. Vehicles are cleaned with Vitula Biocide for 99.999% sanitization and disinfectant for use against SARS-CoV-2, the coronavirus that causes COVID-19, it is medical-grade hospital disinfectant.

  • 99.999% Sanitization and CDC Certified and Registered
  • Non-Toxic, Environmentally Sound
  • Safe for Human Touch and will not Stain Clothing
  • No Residue

Cleaning and Disinfecting Standards

  • Daily commercial treating of vehicles with CDC and EPA certified VIREX II 256 disinfectant
  • Each evening vehicle interiors are “fogged” with a commercial-grade E-Mist EPI 360 electrostatic sprayer using CDC and EPA certified, VIREX II 256 Vital Oxide cleaning agent
  • In the field, Chauffeur will perform a 30-point field sanitation checklist between each trip where all shared surfaces (seats, consoles, door handles) are wiped down with a CDC and EPA approved commercial disinfecting agent, either Lysol Ammonia Wipes, Clorox Bleach Wipes, or concentrated VIREX II 256 Vital Oxide Liquid /li>
  • Each vehicle will be physically inspected at least once every seven days and maintain a detailed sanitation log which will be subjected to random audits and reviewed weekly by management

Chauffeur Certification

All chauffeurs to complete daily health monitor questionnaire prior to beginning their shift

Chauffeur Health & Hygiene

Secure travel begins before each and every trip utilizing a driver self-certification protocol, including daily temperature checks. Chauffeurs will certify that they do not have COVID-19 virus, and are not experiencing any of the symptoms or otherwise feel ill in any way. At any time upon your request, chauffeurs can be COVID-19 virus rapid tested*. As recommended by the CDC, we require all our chauffeurs to wear face masks, and disposable gloves when operating their vehicle. We recommend that passengers bring their own masks and gloves. We have also notified all our employees to stay at home if they believe they may be sick. If we discover at any time that one of our chauffeurs was ill while dealing with customers, we will notify customer immediately, require the chauffeur to stay home until proven no longer contagious and we will also quarantine the vehicle for 72 hours along with a thorough cleaning, which is triple the amount of time recommended by the CDC.

Chauffeur Protocols
  • Chauffeurs must wear a CDC approved face covering only when traveling in countries and cities where it is mandated by law
  • Chauffeurs must also wear face coverings if requested by the client
  • Chauffeurs possess an in-car supply of sealed masks for passengers
  • Chauffeurs must wash hands between each trip and every opportunity including breaks
  • Chauffeurs must apply hand sanitizer before and after each trip
  • Each vehicle will maintain a supply of CDC-approved hand sanitizer available for passengers

Service Standards

Social Distancing and Passenger Interaction Practices
  • You will be greeted by your chauffeur wearing a face mask
  • Your chauffeur will not initiate any physical contact and will attempt to remain 6 feet away while outside the vehicle
  • Chauffeurs will not shake hands and avoid all physical contact with the passenger, for a contactless greet
  • Chauffeurs must ask passenger permission before helping with bags and luggage
  • To ensure maximum social distancing and minimize health risks in the vehicle, passengers and luggage will not be permitted in the front seat.
  • Safe passenger capacities in our vehicles using a staggered seating plan based on configuration and capacity
  • We also ask any passengers who are showing any symptoms or have tested positive for COVID-19, not to make a reservation with us until receiving a doctor’s permission to travel.
Air Flow Recommendations
  • Based on OSHA guidelines, chauffeurs will keep at least one window slightly cracked at all times to improve air circulation
  • All vehicles must set AC/heat circulation to outside air. Carey chauffeurs are not use recirculated air
  • Chauffeurs have been instructed to avoid excess conversation to limit the amount of particles emitted
Service Amenities
  • We’ve temporarily removed magazines, and all consumables courtesy items from our vehicles
  • During the pandemic, we will no longer provide water or other beverages
  • We will provide hand sanitizer or sanitizer wipes to all passengers
  • We will also provide CDC-approved surgical masks to passengers as needed

Chauffeurs have been thoroughly trained on the new service standards as well as how to safely clean and disinfect their vehicles. Supplied Sani Disinfectant Multi-Purpose Wipes, with instructions for chauffeurs to wipe down all shared surfaces after each trip. Refresher training will continue on an ongoing basis.

Cancellation Policy

We know that your plans can always change even more during this COVID-19 virus pandemic. Our cancellation policy ensures that now as always, you can book a ride knowing that you can change / modify or even cancel it within our reasonable cancellation window and not be charged.

As you consider your upcoming travel plans, we want to make the experience as worry-free as possible. We are doing everything possible to provide you safe and seamless service.

Your Health & Safety is our #1 Priority

We are Here to Assist You 24/7

The Exclusive Chauffeured Transportation Worldwide