Safety + Security - Worldwide Chauffeured Transportation

SAFETY + SECURITY

Safe, Secure and Seamless Chauffeured Transportation Now and Always

BostonAsapCoach primary mission of duty of care is to make sure your safety, privacy, and well-being are protected. It is why our reservation agents, support personals, and chauffeurs undergo thorough background investigations, and extensive ongoing safety training and certification, as designated by our Certification Program. We conduct regular on-site audits to ensure compliance with our standards, and our vehicles are frequently inspected and maintenance logs constantly reviewed. It is our dedication to the following principles that distinguishes the way we do business from the hundreds of other ground transportation providers out there.

It's Always a Good Feeling to Know You Are in Good Hands Behind the Wheel

Our 10 Safety Principles, Setting the Standard for Executive Transportation Safety

SAFE SUPPORT PERSONAL
  • Enforces and maintains a drug-free workplace policy
  • Comprehensive Criminal background screening
  • Drug screening applies to all support staff
  • Training in data security and data privacy
SAFE CHAUFFEURS
  • Comprehensive Criminal background screening
  • Random drug and alcohol screening
  • Properly licensed and insured in compliance with all governing laws and requirements
  • Defensive driver training must be completed prior to entering BostonAsapCoach service and recertified annually
  • Regular driver evaluation based on customer feedback
SAFE VEHICLES
  • Fleet maintenance according to manufacturer-recommended service schedules and upkeep records audits.
  • Continual fleet replacement (three years for passenger vehicles, five years for specialty vehicles)
  • Fleet cleaning and sanitation standards
  • Random Fleet inspections
SAFE COMPREFENSIVE INSURANCE COVERAGE
  • $10,000,000 liability insurance policy limits
  • Best-in-industry comprehensive insurance program
  • Applicable to all reservations booked through BostonAsapCoach
SAFE GROUND TRANSPORTATION PARTNERS
  • Personal background and credit rating check
  • Inspection of Insurance and Fleet condition
  • Closely monitored extended evaluation period
  • In-depth Affiliate Partner vetting process
  • Work closely with Risk Management departments and experts
SAFE SERVICE NETWORK
  • In-depth Alliance Partner vetting process
  • Vehicle and personnel audits
  • Closely monitored extended evaluation period
  • Service level agreements
SAFE CUSTOMER DATA AND PRIVACY
  • Robust Platform: A powerful database powers our entire technology stack, for reservation system and integrates into dispatch, websites, mobile apps, billing applications and more. Our IT team continually updates and strengthens our platform to keep your information safe.
  • Powerful Software: Internal and external communications between employees or clients containing any elements of personal data are encoded in such a way that only authorized parties can access it. We comply with privacy protection laws worldwide, including GDPR.
  • Handling and Storage: State of the art security technology and backup systems with secure login technology which deters data theft, while customer accounts are constantly monitored for fraud and irregularities.
  • Disaster Recovery Plan: Our system features a distinct disaster recovery and business continuity plan, that focuses on maintaining several back up data centers across the United States. If main operation fails or experience an unrecoverable outage, our systems would switch to our back-up, leaving no discernible interruption of business.
SAFE COMMERCE AND PAYMENT TECHNOLOGY
  • Top-Tier Protection: Software combined with heavily encoded security firewalls protected system. Protect credit card data, personal identification data, account information and other elements from exploitation.
  • Credit Card Tokenization: We do not store credit card information. Instead, we process a data token, or a substitute, that by itself has no extrinsic or exploitable meaning or value, that sends information to the credit card processor and equates the token to your credit card.
  • PCI DSS Compliant Environment: The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. All our transactional environments are PCI DSS compliant, and audited and certified quarterly by Trustwave®, a leading PCI DSS compliance firm, ensuring our client’s payment data is kept safe and secure.
SAFE PERFORMANCE HISTORY
  • We have maintained a 99.9% safety rating for the last 10 years
  • Demonstrated Record of Excellence
  • Executive Management compensation is tied to safety performance
SAFE SERVICE DECISIONS
  • Centralized management with local expertise
  • Informed risk-management protocols
  • Experienced leader in the chauffeured transportation industry
  • Temporary cessation of service if conditions are deemed too dangerous

Wherever you are around the world, it’s this special feeling of being taken care of.

Experience
The Exclusive Chauffeured Transportation Worldwide

RELY ON SAFETY, SECURITY, CONVENIENCE AND STYLE