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Terms and Conditions

Billing

  • Trips are billed to the corporate account numbers, or customer's credit card.
  • A 20% service charge based on the fare, stop(s), wait time, and meet & greet service, will be added to your bill.
  • Tolls, Parking, Airport and regulatory fees, Fuel surcharge, Cell phone, and all other out of pocket expenses will be billed as required.
  • Applicable taxes will be billed on the vehicle’s hourly or flat rate as required
  • Meet & Greet service at the airport will be charged accordingly, based on the airport regulations.
  • Depending on the City of service an additional charge of 15.00 USD may be apply for services between 12:00 AM to 6:00 AM.
  • Some trips may require an additional fee for overnight accommodations and meals for the driver.
  • A 25% U.S. holiday surcharge, based on the fare, stop and waiting time, will be billed to all trips occurring on following days: 
    • New Year's Day
    • Memorial Day
    • Fourth of July
    • Labor Day
    • Thanksgiving Day
    • Christmas Day
    •  
  • Holiday surcharges also apply to additional holidays in locations outside of the United States.
  • Rates will be calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
  • Any overdue invoice of more than 30 days will be subject to a late fee of 2% of total amount billed.
  • All published rates are subject to change without notice.

 

Flat Rates

  • BostonAsapCoach has standardized routes with flat-rate pricing for travel to and from most major cities and airports locally in United States and around the world.
  • Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved BostonAsapCoach vehicle. After a Ten (10) Minute grace period on all flat-rate trips that do not begin at an airport, there is a $6.90 charge for every Five (5) Minute a chauffeur is waiting.
  • Passenger-requested stops on route during a flat-rate trip will be charged at $6.90 per Five (5) Minute increments.
  • Passenger-requested stops off route during a flat-rate trip will be charged at the prevailing BostonAsapCoach hourly rate.
  • For trips originating from most Airports, BostonAsapCoach offers a waiting period of 45 minutes after the actual arrival time of domestic flights and 60 minutes for international flights at no extra charge on all flat rate trips. If additional time is requested, it will be billed at the applicable rate. Please note that hourly rate charges apply from Airline Scheduled Arrival Time.
  • BostonAsapCoach does not monitor private flights, trains, buses, and ships schedule; therefore wait time will be billed as incurred for any passenger arriving by private flight, train, bus, and ship that is delayed by more than 10 Minutes.

Hourly Rates

  • Vehicle rates for travel between locations in which a flat-rate does not exist will be billed at the prevailing BostonAsapCoach hourly rate.
  • All hourly vehicles reservations will be billed from the time the vehicle leaves the BostonAsapCoach facility until the time it returns.
  • There is a minimum of thirty (30) minutes travel time each way for the reserved vehicle. Minimum passenger travel time varies by market and will therefore be confirmed at the time of reservations.
  • Sedan reservations will be billed from the time the sedan leaves the BostonAsapCoach facility until the time it returns. There is a minimum billable time of 2 Hours that includes both sedan and passenger travel time.
  • SUV / Van reservations will be billed from the time the SUV / Van leaves the BostonAsapCoach facility until the time it returns. There is a minimum billable time of 3 Hours that includes both SUV / Van, and passenger travel time.
  • Limousine reservations will be billed from the time the limousine leaves the BostonAsapCoach facility until the time it returns. There is a minimum billable time of 3 hours that includes both limousine and passenger travel time.
  • Mini coaches / Motor coaches reservations will be billed from the time the Mini coach / Motor coach leaves the BostonAsapCoach facility until the time it returns. There is a minimum billable time of 5 Hours that includes both Mini coach / Motor coach and passenger travel time.
  • Hourly rate charges are billed in 30-minute increments, fractions of an hour are rounded to next half hour.

Cancellation / Late Changes / No-Show Fees

Cancellation charges equal to the rate confirmed at the time of reservation will apply unless:

 

  • Sedans Reservations are cancelled more than Two (2) Hours prior to the scheduled pickup time.
  • SUVs Reservations are cancelled more than Six (6) Hours prior to the scheduled pickup time.
  • Vans / Sprinters Reservations are cancelled more than Twelve (12) Hours prior to the scheduled pickup time.
  • Limousine Reservations are cancelled more than Forty-Eight (48) Hours prior to the scheduled pickup time.
  • Mini Coach Reservation are cancelled more than Forty-Eight (48) Hours prior to the scheduled pickup time.
  • Motor Coach Reservations are cancelled more than Seventy-Two (72) Hours prior to the scheduled pickup time.
  • Any Event / Special Occasion Reservation cancelled more than Seventy-Two (72) Hours prior to scheduled pickup time.
  • Any International Reservations for Sedans, SUVs, and Vans, and cancelled Twenty-Four (24) Hours prior to the scheduled pickup time.
  • A no-show charge equal to scheduled trip cost including any applicable waiting time, will be billed when the passenger fails to arrive at the designated location. If you cannot locate your car and chauffeur at the designated location, please call BostonAsapCoach at 1-800-960-0232 before leaving the designated location to avoid any preventable charges.

Miscellaneous

  • In no event will BostonAsapCoach or any of its subcontractors or affiliates be liable or responsible for damages of any kind caused by any delay in performance or failure to perform, in whole or in part, any of their obligations in connection with the services, where such delay or failure is due in part to weather, fire, earthquake, traffic, road conditions and breakdowns, delay caused by any air or ground passenger carrier, or any other circumstances beyond the reasonable control of BostonAsapCoach, its subcontractors or affiliates.
  • Neither BostonAsapCoach, nor any of its subcontractors or affiliates, shall be liable for or assume any liability or responsibility whatsoever for any lost or misplaced personal property or any other item left in a vehicle.
  • Upon request, BostonAsapCoach sometime does provide child safety seats. Parents and guardians of children traveling in BostonAsapCoach vehicles are responsible for installing child safety seats in accordance with state and federal laws.
  • The following items are prohibited from BostonAsapCoach vehicles: smoking, alcoholic beverages, firearms and explosives.
  • For your convenience live agents are available to answer any questions you may have, 24 hours a day, seven days a week.
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