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Customer Survey

It will be our pleasure to get your feed back. Please take a few moments in filling up this Customer Satisfaction Survey. It will help us in identifying and fixing issues related to the recent trip took or reservation that you have made, and also let us provide you with excellent services on a consistent basis.


What method(s) did you use to make reservation(s)?
Our Call Center Our Web Site Travel Agent Other
 
What method did you use to modify / cancel reservation(s)?
Our Call Center Our Web Site Travel Agent Other
 
Please rate the following, as applicable
Reservations made via our worldwide reservations center
The reservationist was courteous.
Excellent Good Fair Poor
The reservationist was knowledgeable.
Excellent Good Fair Poor
 
Reservations made via our web site
The process was efficient / smooth
Excellent Good Fair Poor
 
Our Service  
The pick-up was on time.
Excellent Good Fair Poor
The driver was professional and courteous
Excellent Good Fair Poor
The vehicle was clean.
Excellent Good Fair Poor
The ride was relaxing and smooth.
Excellent Good Fair Poor
 
Our account management service
Receipts were delivered to you timely and accurately.
Excellent Good Fair Poor
If applicable, Payment discrepancies were resolved timely.
Excellent Good Fair Poor
 
Your overall experience with ASAPCOACH
Please rate your overall experience with ASAPCOACH
Excellent Good Fair Poor
 
Additional Comments / Suggestions

We encourage you to send additional comments about your BostonAsapCoach experience(s), as well as suggestions to help us serve you better.
Your contact information(optional)
   
*Fields marked with an asterisk are required.
   
Customer First & Last Name*
Contact Phone Number
Email Address*
Reservation Number
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